Category: Industry Trends
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By SafetyCulture Team
November 4th, 2020

The Future of Retail: Operations Trends for 2021

There’s no doubt that 2020 has dramatically upended how companies and consumers transact. Omnichannel shoppers are on the rise, with one in three shoppers using multiple channels to reach their purchasing decisions. E-commerce continues to gain ground as 52% of Americans opt for window browsers over window shopping. The global pandemic accelerated retail trends that …

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Category: Industry Trends
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By Alistair Venn
November 3rd, 2020

SafetyCulture COO: Innovation regardless of whether you’re building with bolts or bytes

Operations keeps our world running smoothly — it’s the operational teams who power our infrastructure, keep our supply chains moving, build valuable new products, and delight people everywhere.  I spent the first half of my career in mining and manufacturing at Siemens and Rolls-Royce Aerospace. I’ve celebrated with my teams when we’ve delivered something on …

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Category: Industry Trends
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By SafetyCulture Team
November 2nd, 2020

Swimming with sharks | How to build an adaptable business model

Sharks have arrived in the business world, snapping up the hearts and minds of customers with a different approach to solving problems: fast adaptation. Fast adaptation isn’t a buzzword, it’s a system. With it, business sharks are able to rapidly shift their operations in response to new threats, unforeseen external events, and changing market needs. …

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Category: Industry Trends
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By SafetyCulture Team
November 1st, 2020

Plating up safety with Chipotle

Hospitality has traditionally been a service and quality-focused industry. Cook delicious food, pair it with five-star service and add a side of ambiance for a winner. Now, with COVID-19 turning operating models on their heads, plating up safely has become one of the biggest value creators in hospitality. Leaders in this space are prioritizing safety …

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Category: Industry Trends
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By SafetyCulture Team
November 1st, 2020

Shaking up the shopper experience with Sephora

Shaping the consumer journey isn’t simply a matter of embracing e-commerce – pure players and industry giants like Sephora are successful because they actively listen and respond to customers’ needs and behaviors. Learn how this leading retailer snaps up market share by integrating its operations with customers’ lives. A look at Sephora: Making lives easier …

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Category: SafetyCulture News
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By Kate Calderwood
October 9th, 2020

“I had robbed myself of my mental peace,” VP of People shares mental health journey

The past few months have been a challenging time for many, and people with mental health conditions are vulnerable to experiencing greater social isolation, grief, and economic uncertainty. According to the World Health Organization, mental health is one of the most neglected areas of public health. Close to 1 billion people are living with a …

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Category: Industry Trends
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By Kerry Needs
September 23rd, 2020

Using digital checklists to stay on top of rapidly changing COVID-19 guidelines

Here at SafetyCulture, we’ve seen the number of inspections and safety checks done by companies steadily rise. Before the pandemic, around 600 million checks each year were conducted with iAuditor globally.  With the arrival of COVID-19, this has now increased to an incredible 75,000 checks per day as guidance continually evolves. The sheer amount of …

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Category: Industry Trends
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By Kerry Needs
September 23rd, 2020

Helping the hospitality industry avoid closures during COVID-19

Hospitality has been hit the hardest in the wake of COVID-19. With strict new hygiene measures in place, keeping eating spaces sanitized and guest areas clean is paramount to avoid sudden closures of our favorite restaurants, hotels, and bars. We explore how hospitality operators can ride the revolving door of uncertainty that come with closing …

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Category: Industry Trends
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By Kerry Needs
September 10th, 2020

How educators can prepare for reopening with tech as a safety net

COVID-19 has created a vastly different world for school-aged children. Starting in March last year, millions of children experienced homeschooling for the first time, as parents and caregivers instantly became teachers. Students in the UK have been particularly affected by the COVID-19 pandemic, having been forced to homeschool for months on end. With repeated national …

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Category: Industry Trends
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By Kerry Needs
August 27th, 2020

Closing, reopening and closing: how retailers can weather the pandemic

Shopping is important for many after lockdown; after all, it makes a significant contribution to our sense of community. COVID-19 has made both shoppers and retailers understandably cautious as we head towards a new way of purchasing and browsing in-store. With rapid store closures and tentative re-opens, a focus on hygiene is paramount as retailers …

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