By SafetyCulture Team | February 16th, 2015 Food Safety: Protecting our most vulnerable Industry Trends | Food & Beverage | Quality Reading Time: 4 minutes [Tweet “”If you get food poisoning in an aged care site of 100 people, someone could die.””] The Big Picture Infocus Food Safety is part of the Infocus Management Group who specialise in providing quality training and food safety management systems across Australia. Dealing primarily with aged care facilities, Infocus conducts both internal audits and training of kitchen staff, so Managers know what’s going on in the kitchen. There are always high stakes when dealing with potentially fatal food items and handling, but Infocus Director Simon Berton believes when dealing with an aged care facility, the stakes are even higher. “If you get food poisoning in an aged care site of 100 people, it’s highly likely someone could die. As soon as they get a bit of dehydration, they can’t handle it. You can’t let it start because it will rip through the site. It’s like living in a house with 80 mates and one of you gets food poisoning, it’s going to spread,” Simon says. The importance of food safety really struck home for Infocus Company Director Melinda Chapman upon hearing and dealing with a food poisoning death first hand. “The bulk of our work is in aged care, so they are vulnerable. I think one thing that struck me is when I did go to an aged care facility and there was a food poisoning, and someone died, and you see what they’ve done, how they’ve lived, the things they’ve achieved and you see what happened to them, something stupid like eating a bad egg…It’s just so preventable,” Melinda says. Statistics seem to support Melinda and Simon’s theories as well. No matter how fit and healthy, those who are mid-60s and older have less resistance to food poisoning bacteria. According to the Australian Food Safety Information Council, there are an estimated 5.4 million cases of foodborne illnesses in Australia each year. In Australia alone, food poisoning results, on average, in 120 deaths, 1.2 million visits to doctors, 300,000 prescriptions for antibiotics, and 2.1 million days of lost work each year. The estimated annual cost of food poisoning in Australia is $1.25 billion. “The first day I used iAuditor I was out at a school, auditing four different sections of a school. So the time saving using iAuditor that day, in theory, paid for the iPad we just bought.” The problem extends to all corners of the world with most reported figures cited as conservative estimates as most cases go unreported. The Food Standards Agency (FSA) estimates about 10.5 million cases of food poisoning each year in the UK, and the CDC estimates that each year roughly 1 in 6 Americans (or 48 million people) get sick, 128,000 are hospitalised, and 3,000 die of foodborne diseases. The Right Tool for the Job Most food poisoning cases can be traced back to poor food handling practices, a process that Simon believes can be nipped in the bud with the inspection checklist app iAuditor tracking everything in the kitchen including temperatures, storage, and hygiene practices. “It was probably 18 months ago when we started (using iAuditor),” says Simon. “The first day I used iAuditor I was out at a school, auditing four different sections of a school. So the time saving using iAuditor that day, in theory, paid for the iPad we just bought.” “With an audit, we normally go out and spend three hours gathering notes for an audit. Have a paper trail, take photos with your phone, and then go back and take notes, so you’re probably going to sit back on your computer for a minimum two hours making that word doc.” “With iAuditor, we can go out, do the audit in three hours maybe, then 10-15 minutes of reading through your notes to check for typos, then it can be published, producing a perfect report. We like how nice and neat the PDF report you can send the client is.” “The other thing I love about iAuditor is it’s intuitive, it’s easy to use, we basically downloaded it and started using it straight away, we didn’t need training.” Simon believes the reporting feature of iAuditor is the most useful, providing a neat, simple document that he can easily send to his clients. “They all love having the report in front of them straight away, in a digital PDF that they can then start an action plan around.“ “To summarise, you just say to them, ‘Everything’s going to come through in the report for you, all the NOs are in red, look at the NOs.’” Providing that simplicity is essential to Infocus’ clients, as safety should not be a complicated ordeal. The world is going down a digital path, leaving the process of paper and pen in the past, which Simon believes is long overdue in his industry. “It’s changed the way we conduct our service for auditing completely. If you were travelling away for three days to conduct a lot of audits, you’re going to have a lot of paper and …especially in this day and age, you look a bit unprofessional rocking up to do an audit with a pen, paper and clipboards,” Simon says. It’s one thing to provide simplicity to their clients, but it’s another thing to be able to pick up a tool and use it with no time or money spent on training. “The other thing I love about iAuditor is it’s intuitive, it’s easy to use, we basically downloaded it and started using it straight away, we didn’t need training,” Simon says. Quality control and general safety is made easier with iAuditor, and as Infocus can be a testament to, safety in the food industry can literally be a case of life and death, with the latter almost always being avoidable. — Author: Jarrod Boyd Like this article? Why not share it! Related Posts Food Safety: Protecting our most vulnerable iAuditor for Android iAuditor behind the scenes iAuditor iOS 4.0.3 Released iAuditor Android 4.1.5 Released Important Notice The information contained in this article is general in nature and you should consider whether the information is appropriate to your specific needs. Legal and other matters referred to in this article are based on our interpretation of laws existing at the time and should not be relied on in place of professional advice. We are not responsible for the content of any site owned by a third party that may be linked to this article. SafetyCulture disclaims all liability (except for any liability which by law cannot be excluded) for any error, inaccuracy, or omission from the information contained in this article, any site linked to this article, and any loss or damage suffered by any person directly or indirectly through relying on this information.