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SafetyCulture's experts offer their best stories, advice, research, and how-to's to help you level up your organization's safety and quality assurance practices.
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There’s no doubt that 2020 has dramatically upended how companies and consumers transact. Omnichannel shoppers are on the rise, with one in three shoppers using multiple channels to reach their purchasing decisions. E-commerce continues to gain ground as 52% of Americans opt for window browsers over window shopping. The global pandemic accelerated retail trends that …
Operations keeps our world running smoothly — it’s the operational teams who power our infrastructure, keep our supply chains moving, build valuable new products, and delight people everywhere. I spent the first half of my career in mining and manufacturing at Siemens and Rolls-Royce Aerospace. I’ve celebrated with my teams when we’ve delivered something on …
Sharks have arrived in the business world, snapping up the hearts and minds of customers with a different approach to solving problems: fast adaptation. Fast adaptation isn’t a buzzword, it’s a system. With it, business sharks are able to rapidly shift their operations in response to new threats, unforeseen external events, and changing market needs. …
Hospitality has traditionally been a service and quality-focused industry. Cook delicious food, pair it with five-star service and add a side of ambiance for a winner. Now, with COVID-19 turning operating models on their heads, plating up safely has become one of the biggest value creators in hospitality. Leaders in this space are prioritizing safety …
Shaping the consumer journey isn’t simply a matter of embracing e-commerce – pure players and industry giants like Sephora are successful because they actively listen and respond to customers’ needs and behaviors. Learn how this leading retailer snaps up market share by integrating its operations with customers’ lives. A look at Sephora: Making lives easier …
2020 has been the year that changed everything. A global pandemic disrupted the world, sending many businesses scrambling in two directions – to stay safe and protect everyone’s health, while maintaining revenue streams to stay afloat at the same time. For many sectors, this year has felt like a struggle to survive. The hospitality industry …
We’re excited to announce the launch of Mitti, a joint venture with leading Australian insurer QBE and our team here at SafetyCulture. Since inception, we’ve been encouraging our customers to proactively lean into challenges and take ownership of their risk. Whether that’s facilitating COVID safety at a retail shop with digital inspections, helping a construction …
The past few months have been a challenging time for many, and people with mental health conditions are vulnerable to experiencing greater social isolation, grief, and economic uncertainty. According to the World Health Organization, mental health is one of the most neglected areas of public health. Close to 1 billion people are living with a …
Here at SafetyCulture, we’ve seen the number of inspections and safety checks done by companies steadily rise. Before the pandemic, around 600 million checks each year were conducted with iAuditor globally. With the arrival of COVID-19, this has now increased to an incredible 75,000 checks per day as guidance continually evolves. The sheer amount of …
Hospitality has been hit the hardest in the wake of COVID-19. With strict new hygiene measures in place, keeping eating spaces sanitized and guest areas clean is paramount to avoid sudden closures of our favorite restaurants, hotels, and bars. We explore how hospitality operators can ride the revolving door of uncertainty that come with closing …