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A company’s entire reputation depends on the quality of the products and services that it delivers. With ISO 9001, the concept of standardized quality management allows companies to deliver consistent and reliable quality products and services across the globe.
Lean manufacturing is the process of ‘lean thinking’ whereby companies make a conscious effort to eliminate waste or any activity that consumes resources without adding value in design, manufacturing, distribution, and customer service.
One of the main goals of every hotel is to meet and exceed the requirements of their customers. Hotels depend heavily on clients for profit just like any other business. It’s the little details that can make such a difference to the customer experience.
Checklists seem simple, Gawande says, author of the best-selling book, Checklist Manifesto. They are sometimes hard for us to accept when people are in complex jobs that rely on experience and skill. Just ticking boxes on a checklist is not the ultimate goal, the goal is to embrace a culture of team
In construction, there’s an alarming but little-known statistic: a construction worker is six times more likely to die from suicide than from a workplace accident. For construction workers under the age of 24, that risk is ten times more.
During the initial phases of implementing checklists, across nearly every industry, there is opposition. It’s disconcerting to think that after years of training in a particular field and after all the experience that we’ve amassed at our jobs, they could be reduced to something as simple as a check
Digital processes are revolutionizing the customer experience. To stay current, retailers need to modernize their processes and optimize their success with acquiring new customers.
You’re no longer using paper for project management, invoicing or to communicate with all the stakeholders involved in your business. Why would you continue to use paper checklists for safety or quality assurance?
You already know that SafetyCulture iAuditor allows you to build digital checklists and inspections. What you may not know is that it’s not just an ordinary checklist building app.
FLIR has recently made a handheld camera attachment available for iPhones, which anyone can pick up for about $US200.